San Juan Islands Dream Vacation Rentals, LLC and the Renting Party agree to the following Terms & Conditions:
Responsible Party – All fees, charges, and applicable taxes associated with the property rental are the responsibility of the renting party, the person(s) signing the contract.
Booking Confirmation & Rental Payment – Reservations booked 45 days or more in advance of the rental start date are confirmed when one half of the total rental fee is received; the remaining balance is due 30 days before occupancy. Reservations made within 45 days of the arrival date are confirmed on receipt of the entire rental fee, damage deposit or optional waiver and any additional charges related to your rental. We accept payment by Visa, MasterCard, cashier’s check, or personal checks if received at least 45 days prior to arrival.
Pricing - Reservations are confirmed at the rates in effect on the date the booking is made. We reserve the right to correct omissions, oversights, and clerical errors. In the event an adjustment of this nature increases the cost of your booking, you will be given the option to accept the revised reservation or terminate it with no penalty.
Cancellations – If you cancel your reservation at any time, for any reason, it may not be possible to re-book the reserved home; therefore, pre-paid rents are not refundable. However, we will do everything possible to re-book for the same dates, same length of stay, at the same or greater rental rate, your prepaid rent deposit is refundable, less a $75 booking fee, within fourteen (14) days after the replacement booking has paid in full. Damage deposits or damage deposit waiver payments are fully refundable if the reservation is cancelled prior to occupancy.
We highly recommend that you protect your vacation investment by purchasing travel insurance. This coverage is offered for your convenience when the rental is being booked. The conditions of coverage are detailed separately and should be thoroughly reviewed prior to purchase.
If for some reason a reserved property becomes unavailable due to unanticipated conditions beyond our control, we will make every effort to provide you with equal accommodation at the same rental rate. We accept no liability for such an occurrence, financial or otherwise. If we are unable to accommodate you, or if you do not accept a provided alternative, unused rental fees and charges will be refunded within fourteen (14) days.
Damage Deposit – The normal damage deposit required is $1,000 (see also “Limited Damage Deposit Waiver, below), payable by MasterCard, Visa, cashier’s, or personal check only if received more than 45 days prior to occupancy. If you have paid the full damage deposit, it will be refunded within fourteen (14) days following your stay if no damage is sustained and all other financial obligations have been met. However, you will be responsible for any expenses/invoices presented subsequent to the return of your deposit.
Damage Deposit Waiver – Rather than post the damage deposit as shown above, under certain conditions you may elect to pay a non-refundable damage deposit waiver fee. Doing so eliminates you from up to $1,000 of responsibility due to accidental damage or loss to the vacation home. Specific conditions apply and you must agree to those conditions prior to selecting this optional coverage. Verification of acceptance is required to complete your reservation. When booking on-line, the terms and conditions acceptance box must be checked before the reservation process can be completed. The Waiver is not an option if you are booking with pets or booking for stays exceeding twenty-eight (28) days.
Responsibility – You are responsible for the security of the rented home for the duration of your rental period. This includes the home contents and any damage that occurs during your stay and you are held financially responsible. Each unit has been check prior to your arrival and will be check upon your departure.
The number of adults, minors, and pets that will occupy the rental home must be stated at the time of booking. Each rental property has specific occupancy limits and rules of conduct, which must be strictly enforced. Increased occupancy, vehicle traffic & parking, excessive noise, or illegal activity, will result in a $500 penalty fee, eviction, and the forfeiture of all prepaid rentals.
Smoking on the premises of any vacation rental home is prohibited. If tobacco odor is noted on check out, a $500 damage charge will apply in addition to any additional cleaning and fumigation costs.
Property lines, privacy, and the quiet enjoyment of neighbors must be respected at all times, with “quiet hours” observed between 9 PM to 7AM daily.
Review the property amenities and unique characteristics, including environmental conditions, to verify that the home you have selected will be suitable prior to booking. Some homes may be constructed with unusual features, limited accessibility, or be sited amidst potentially dangerous conditions. Guests with mobility challenges or those traveling with children are specifically advised to discuss concerns or requirements with our reservation department as you will not be able to change homes upon arrival. You hereby release the owner and the rental agency from all personal safety risks and liability associated with the property you rent.
Housekeeping – There is a $50.00 cleaning fee that will be deducted from your deposit. Excessively littered and/or dirty conditions at check-out will result in extended housekeeping hours at $25.00 an hour and will be charged to your damage deposit, or, if none tendered, to the credit card used to pay for your occupancy. All dishes must be cleaned and stored properly, all dirty beds sheets removed and used towels placed in the laundry area and one load of sheets or towels started. Trash and recycled goods placed outside in a provided tamper-proof can or containment area. If you leave the home in the condition you found it upon check-in then your deposits will be refunded in full, minus the $50.00 cleaning fee.
Pets – Some properties allow pet stays, subject to specific approval, supplemental daily fees, use restrictions, and the posting of $1000 Damage Deposit. Credit cards are not accepted for this purpose. The deposit will be refunded within fourteen (14) days following your stay if no damage is sustained and all other financial obligations have been met. The presence of undeclared or unauthorized pets in any home will result in a $500 penalty, as well as possible eviction and forfeiture of pre-paid rents. We do not guarantee that any home is free of pet dander even when pets are not accepted as the property owner may have pets in the home when they are in residence.
Structural and Environmental Precautions – Renters are advised that many homes have, or are in proximity to, structural or environmental circumstances that could pose physical hazards. These may include, but are not limited to, ocean access, tidal extremes, rocky terrain, deep-water docks, hot tubs, swimming pools, steep slopes, cliffs, interior and exterior stairways, terraces and decks, slippery conditions, fireplaces, sharp objects, noxious plants, and insects. We request that you ask our reservation department about specific hazards prior to booking. Do not book a home if you believe there may be a condition that poses unusual risk to any member of your party. You hereby release the owner and the rental agency from all personal safety risks and liability associated with the property you rent.
Amenities – All homes are furnished with towels, bed linens, and a supply of paper products and soap. Please review the additional amenities provided in the home you reserve and contact us for additional details or assistance to make your stay more comfortable
Telephone Calls – Local telephone calls are free. Guests will be charged for long distance calls placed during their occupancy unless free long distance calls are listed as a specific amenity. Be aware that cell phone coverage is not available at all homes.
Internet / WIFI May or may not be available. The availability is listed for each home.
Check-in – You may check in any time after 4 PM on the date of arrival. Key Code access, driving directions, emergency contacts, and checkout information is provided either prior to your arrival via e-mail or upon arrival depending on the location of the home you have reserved.
Following check-in, it is essential that you notify us promptly if anything seems amiss at the home. Also, it is important that you review the information binder provided in each home, as it contains important property details, operating instructions, emergency procedures, and an inventory of contents. DO NOT operate hot tubs, televisions, or electronic devices until you have reviewed the associated instructions. Improper operation may impair performance or reception and result in a chargeable service call.
Check-out – On your check-out day, the premises must be vacated by 10 AM unless a later check-out has been pre-approved (a charge does apply). All dishes must be cleaned and stored properly, all dirty beds sheets removed and used towels placed in the laundry area and a load of sheets or towels started. Trash and recycled goods placed outside in a provided tamper-proof can or containment area. Replace any moved furniture in its original location before you leave. If you leave the home in the condition you found it upon check-in then your deposits will be refunded in full.
Refund Policy – Tenants agree to the ‘Check-Out’ procedures and ‘Housekeeping’ above and understand and agree that a $25.00 an hour charge will apply if the procedures are not followed. The Damage/Security deposit will be refunded promptly within 14 days if the property is vacated clean, undamaged and the inventory intact.
Key Return – If all provided keys are not returned at check-out, concerns for property security make it necessary for us to immediately re-key the home. You will be charged for the cost of this emergency service.
Hold Harmless – San Juan Islands Dream Vacation Rentals (SJIDVR) assumes no liability for loss, damage, or injury to guests or their personal property. You hereby fully release and discharge SJIDVR from all claims, damages, or causes of action by reason of any injury or other cause, and hold SJIDVR free and harmless of any claim or suit arising from you or any other guest in connection with the occupancy of the premises. In any action concerning duties or liabilities of the parties, you agree to venue in San Juan County, Washington, and the prevailing party will be entitled to recover reasonable attorney fees and costs. Notices are to be delivered to San Juan Islands Dream Vacation Rentals, LLC, P.O. Box 2993, Friday Harbor, WA 98250.
Washington State ferries and several airline and charter services serve the San Juan Islands. We cannot accept liability for stoppages of transportation, utility services, inclement weather conditions, or natural disasters that may occur before, after, or during a vacation home rental period, nor can we are responsible for any other conditions beyond our control.